PRODUCTS
How do I find my size?

Check our size guide available on each product page to find the perfect fit.

Do you restock sold-out items?

Some items may be restocked. Sign up for restock notifications via our newsletter.

Orders & Delivery
How long does the delivery take?

Orders are processed within 1–2 business days. Delivery times vary depending on your location.

Do you offer international shipping?

Yes, we ship worldwide. Shipping rates vary depending on the destination.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking link.

Do I have to pay import duties?

If you place an order outside the EU, customs charges may apply. For orders placed in countries inside the EU, there are no customs charges.

How will my order be shipped?

We will ship your order in a polybag or in a box, depending on the size and number of items that are in your order.

Do I need an account to place an order?

No, you can checkout as a guest, but creating an account allows for faster checkout and order tracking.

RETURNS & REFUNDS
HOW CAN I RETURN AN ORDER?

You can start a return through our returns page.

WHAT ARE THE COSTS TO RETURN AN ITEM?

Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

When will I receive my refund?

Refunds are processed within 7 working days after we receive the returned item.

PAYMENT
What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, and other secure payment options.

CUSTOMER SUPPORT
How do I contact customer support?

You can reach us via email at info@larosh.nl or through our contact form on the website.